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Customer Care Center

Through our Customer Care Center you will find information about all of our products and services.

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Secure Forms
Log in to Online Banking to access the following secure forms:
• Add/Delete Account
• Bill Pay Add/Delete Funding Accounts
• Certificate of Deposit - Change of Term
• New Customer Debit/ATM Card Application
• Change of Address
• Contact UsUse this form to connect with FCB.

Downloadable Forms
Click on the links below to download pdfs of the following forms:
Authorization for Automatic Transfer Form (pdf)
Foundation Grant Application (pdf)
What You Need to Know about Overdrafts and Overdraft Fees (pdf)
Lost Passbook (pdf)
Change of Address (pdf)
Direct Deposit (pdf)

Schedules of Fees
Click on the links below to download pdfs of the following fee schedules:
Personal Accounts (pdf)
Business Accounts (pdf)

Business Disclosures
Business Account Disclosure

Consumer Disclosures
Truth in Savings Disclosure
Online Banking Agreement and Electronic Funds Transfer Disclosure
Cardholder Agreement and Electronic Funds Transfer Disclosure

People you can count on.
For more information on our products and services, please visit our Customer Care Center, use our Information Request Form, or call us at (508) 820-4000.