Customer Care Center
Through our Customer Care Center you will find information about all of our products and services.
ABA Transit and Routing # 211371816
Secure Forms
Log in to Online Banking to access the following secure forms:
• Add/Delete Account
• Bill Pay Add/Delete Funding Accounts
• Certificate of Deposit - Change of Term
• New Customer Debit/ATM Card Application
• Change of Address
• Contact Us – Use this form to connect with FCB.
Downloadable Forms
Click on the links below to download pdfs of the following forms:
• Authorization for Automatic Transfer Form (pdf)
• Foundation Grant Application (pdf)
• What You Need to Know about Overdrafts and Overdraft Fees (pdf)
• Lost Passbook (pdf)
• Change of Address (pdf)
• Direct Deposit (pdf)
Schedules of Fees
Click on the links below to download pdfs of the following fee schedules:
• Personal Accounts (pdf)
• Business Accounts (pdf)
Business Disclosures
• Business Account Disclosure
Consumer Disclosures
• Truth in Savings Disclosure
• Online Banking Agreement and Electronic Funds Transfer Disclosure
• Cardholder Agreement and Electronic Funds Transfer Disclosure
People you can count on.
For more information on our products and services, please visit our Customer Care Center, use our Information Request Form, or call us at (508) 820-4000.






